The Axana Hotel, Padang (Sumatra) ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jl. Bundo Kandung No 14-16, Padang (Sumatra), Indonesia, 25119

The Axana Hotel is a polished jewel located on a prime street in Padang, West Sumatra. Established within a structure that reflects Dutch Colonial Architecture, the hotel showcases a blend of elegance and modern comforts. Guests can explore nearby attractions like the Pagaruyung Museum and Air Manis Beach, both a short drive away. Ideal for both business and leisure travelers, the hotel features a variety of amenities aimed at enhancing the guest experience.

Location

The Axana Hotel enjoys a central location, making it accessible to shopping centers, traditional markets, and tourist attractions within Padang. It is situated just 20 minutes from Minangkabau International Airport and 15 km from Tabing Airport. Guests can benefit from free parking as well as shuttle services offered through the 24-hour front desk.

Rooms

The Axana Hotel offers 139 spacious air-conditioned rooms, each adorned with wooden flooring and fitted with modern amenities. Rooms feature flat-screen TVs, tea and coffee making facilities, and minibars for guest convenience. Select rooms also include private balconies, allowing guests to enjoy views of the city. Guests can expect a welcoming atmosphere with attentive service during their stay.

Eat & Drink

De Café Restaurant provides a robust selection of Indonesian and international cuisine served in a buffet style for breakfast, lunch, and dinner. Guests can also relax at CTC Lounge, where they may enjoy cocktails, coffees, and a variety of snacks alongside evening live music performance. Additionally, weekend offerings at the rooftop pool side include special chef-prepared meals, elevating the dining experience.

Leisure & Business

The hotel features an outdoor pool and a fitness center within the Rooftop Healthy Club, providing opportunities for relaxation and recreation. Business travelers can take advantage of multiple meeting rooms and a ballroom dedicated to hosting events. Additional amenities include a business center, complimentary WiFi, concierge services, and a drugstore for convenience.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

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Junior Room

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2 persons

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Family Room

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2 persons

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Getting around

A list of all available modes of transport

City Centre

Padang (Sumatra)400 m

Airports

Tabing (PDG) 10.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

“I had an very nice time at the spa in The Axana Hotel. The massage I received was absolutely professional and friendly, making it a must-do activity after a day of trekking. The cleanliness of the spa area added to the overall experience, truly enhancing my relaxation.” view full review

Delicious Breakfast Choices

“The buffet breakfast at The Axana Hotel was a good experience! With so many options, ranging from local delicacies to American staples, I was impressed by the variety and the quality of the food served. It was a great way to start the day.” view full review

Comfortable Deluxe Rooms

“My stay in the Deluxe Room was truly enjoyable. The room was clean, featured a very comfortable bed, and had all the amenities I could ask for, including a TV with international cable channels. It was a perfect retreat after a long day of activities.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Valet parking
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's pool

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Night club
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Location

Jl. Bundo Kandung No 14-16, Padang (Sumatra), Indonesia, 25119

Map view

Jl. Bundo Kandung No 14-16, Padang (Sumatra), Indonesia, 25119

City landmarks

Bridge

Siti Nurbaya Bridge

1.4 km

Belakang Pondok

Imam Bonjol Square

700 m

China Town

1.1 km

Taqwa Muhammadiyah Mosque

1.1 km

West Padang Panjang

Minangkabau Documentation and Cultural Information Center

1.1 km

Beach

Padang Beach

2.2 km

Alang Lawas Koto 1 No.II

Al-Irsyad Mosque

700 m

Teluk Bayur

1.1 km

Kampung Pondok

Kelenteng See Hin Kiong

940 m

Batang Arau

Pelabuhan Muaro

1.6 km

Island

Sikuai Island

1.5 km

Island

Sirandah Island

1.5 km

Jl. Samudera No.109

Ocean coast

920 m

RT. 01

NurZikrillah

850 m

Jl. Muara

Pantai Muara Padang

930 m

Jl. Ps. Batipuh

Muhammadan Mosque

960 m

Jl. Batang Arau No.5

Gedung Padangsche Spaarbank

1.1 km

Belakang Tangsi

Taman Melati Adityawarman

1.1 km

Kampung Pondok

Gedung Geo Wehry & Co

1.1 km

Nagari Sikucur

Baburai Waterfall

1.5 km

Balai Gadang Koto Tangah

Pincuran Tujuh

1.5 km

Ngungun Saok Waterfall

1.5 km

Island

Sironjong Island

1.5 km

Jalan Kampung Batu No.55

Gereja Katolik" Santa Maria Bunda Yesus " Tirtonadi-Padang

1.3 km

Batang Arau

Taman Siti Nurbaya

1.6 km

Mosque

Masjid Raya Gantiang

1.6 km

Nearby

Museum

Adityawarman Museum

460 m

Mosque

Masjid Agung Nurul Iman

520 m

Jl. Khairil Anwar

Monumen Gempa Padang

410 m

Gallery

Silungkang Art Centre

500 m

Restaurants

Simpang Raya

220 m

Jln. Bundo Kandung 3-5 Taman Area

Malabar Restaurant

430 m

Jln. Thamrin No. 1

Pagi Sore

450 m

Jl. Pondok no. 143 Taman Area

Ganti Nan Lamo

670 m

Jln. Pulau Karam No. 103B

Hau's Tea

690 m

Jl. Kampung Nias V No.1

RM Hayuda

610 m

Jl. Prof Yamin 138B

Kiosk by Tee Shop

590 m

Jln. Tepi Pasang Daerah Pondok

Iko Gantinyo

690 m

Jln. Pulau Karam No. 9

Hoya Bakery

780 m

Jl. H.O.S Cokroaminoto no.48

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Great location

Friendly staff

Functional rooms

Inconsistent service

7.4/10

Very good

Rooms

7.2

Location

9.4

Service

6.8

Dining

6.6

Joseph

United States, September 2024

7.4/10

The hotel has a fantastic location, making it easy to explore nearby food and entertainment spots. The rooms are modern and well-maintained, but I found the service a bit lacking in promptness. While I enjoyed the breakfast variety, the dining options throughout the day were limited. Overall, it was a good value for the price, but there are some areas that could use improvement.

Rooms

8.0

The rooms were modern with a good standard of cleanliness, featuring modern bathrooms.

Service

6.0

The service was friendly but could be improved, as they were missing for parts of my massage, leaving me wondering.

Location

9.0

The location was central and easy to navigate, with plenty of restaurants and a shopping center nearby.

Dining

7.0

I found the breakfast impressive, but the dining choices felt quite limited after the morning meal.

Facilities

7.0

The hotel offered decent facilities, but nothing overly luxurious stood out during my stay.

Ryan

United States, September 2024

7.0/10

The hotel is conveniently located near various food and entertainment spots along the coastal area, which made exploring super easy. However, I found the rooms to be quite functional but not as appealing as the elegant lobby, with some stains on the walls and floors. The service was a bit hit or miss, with some lapses in communication during my spa visit, but the staff was friendly and expedited my check-in after a long journey. Overall, it’s decent value for money, but there are definitely areas for improvement.

Rooms

5.0

The rooms were disappointingly functional, looking a bit oldish with stains on the walls and floor.

Service

6.0

The service was friendly, but I experienced no hot water, and several staff members were missing during my massage without any communication.

Location

9.0

The location was amazing, within walking distance from my favorite food establishments and very close to a fast food outlet.

Dining

8.0

The dining options were impressive, featuring both local delicacies and western delights, but started a bit late for early flights.

Facilities

7.0

The facilities were okay, but nothing stood out as particularly impressive.

Jim

United States, August 2024

8.4/10

I had a pleasant stay at this hotel in Padang city. The location is fantastic, being close to great restaurants and street food, plus the rooms were clean and comfy with excellent amenities. The swimming pool was also a nice touch. However, the service was a bit slow at times, and I had an issue during my massage when staff were absent. Overall, it's a great spot for value for money, but there's some room for improvement in service efficiency.

Rooms

9.0

The rooms were neat, clean, and comfortable, featuring a big flat-screen TV, a spacious mattress, and extra pillows.

Service

6.0

While the staff was friendly and attentive, especially during breakfast, the service could be slow and was inconsistent during my massage.

Location

10.0

The hotel is centrally located, within walking distance to many excellent food options and attractions.

Dining

9.0

Breakfast was impressive, starting early with a great selection of both local and Western options.

Facilities

8.0

The swimming pool area was well-maintained and a great place to relax.

James

United States, August 2024

6.6/10

I had a great stay at this hotel, thanks to its amazing location in the heart of the city. The staff was mostly friendly and helpful, though I did have a strange incident regarding room service. The room was okay, but I expected a bit more luxury for the price we paid. Overall, it was a pleasant experience with its convenient access to local eateries and shops nearby.

Rooms

7.0

The room was decent but felt a bit outdated and had some stains. It was spacious enough for my family, but I hoped for a more luxurious feel.

Service

6.0

The staff were generally helpful and friendly, but I did feel uncomfortable when they accused us of eating something that wasn’t even in the room. That was quite strange for a 'luxury' hotel.

Location

9.0

The location was truly fantastic, just a short walk to our favorite food spots and right in the center of Padang city. We loved being so close to local snacks and restaurants.

Dining

5.0

Breakfast was a bit of a letdown, with dishes served cold both times we tried it. I wish there were more local dishes offered.

Facilities

6.0

The facilities looked somewhat oldish, and the common areas could use some freshening up. There were basic amenities, but nothing stood out distinctly.

Gabriel

United States, July 2024

6.8/10

I had a mixed experience at this hotel. The location was fantastic, right in the center of Padang and within walking distance to several eateries. My room was quiet and clean, but it felt a bit too functional compared to the elegant lobby. The service was a bit hit-or-miss, especially during my massage, and while the facilities were nice, they could use some improvements. Overall, it's decent for the price, but not without its issues.

Rooms

7.0

My room was clean and neat, but a bit of a letdown in terms of modern amenities compared to how fancy the lobby was.

Service

6.0

The service was friendly but inconsistent. I had a smooth check-in, but the staff disappeared during my massage without any explanation.

Location

9.0

The hotel is perfectly situated, making it easy to walk to my favorite local food spots and just a short distance from the beach.

Dining

5.0

The dining options were quite limited for breakfast, and I didn't get to try the local delights as I had an early flight.

Facilities

7.0

The facilities were decent, but they could use some upgrades to match the overall elegance of the hotel.

Larry

United States, July 2024

7.6/10

I had a pleasant stay at the hotel with clean and tidy rooms, although the bathroom cleanliness could use some improvement. The location is fantastic, with easy access to restaurants and shops. The service was commendable and made my check-in experience smooth, but the dining options were a bit limited. Overall, it's a good value for the money spent.

Rooms

7.0

The rooms were clean and neat, but I feel they need to pay more attention to the cleanliness of the bathroom.

Service

9.0

The service was commendable; they expedited our check-in since we arrived exhausted at 1 AM, and the staff was attentive and obliging throughout our stay.

Location

10.0

The hotel is perfectly located, close to nice restaurants, street food, and some places of interest, which made exploring quite easy.

Dining

5.0

The dining starts only from 7:00 AM, which means if you have an early flight, you might miss breakfast; otherwise, it was okay but nothing special.

Facilities

7.0

The facilities were decent, but nothing luxurious; they had a pool that looked inviting, although I didn't get a chance to use it.

Charles

United States, July 2024

8.4/10

I had a pleasant stay at this hotel with its clean and spacious rooms and a location that's super convenient for exploring the city. The staff were very friendly and attentive, making me feel welcomed. However, the dining options could use some improvement as the breakfast variety was limited. Overall, it offered great value for money.

Rooms

8.0

The rooms were large, clean, and very comfortable, although they could use a fresh coat of paint to match the elegance of the lobby.

Service

9.0

The staff were incredibly hospitable and attentive, especially during breakfast service, always quick to refill items and check on guests.

Location

10.0

The hotel is ideally located in the center of Padang city, within walking distance to various restaurants and a beach, which is fantastic for food lovers.

Dining

7.0

Breakfast was decent with a fair selection of local dishes, but I felt there could be a bit more variety.

Facilities

8.0

The amenities were nice, but I didn't get to use everything during my stay.

John

United States, July 2024

7.2/10

I had a mixed experience at the hotel. The location is fantastic, close to great places to eat and some cultural spots, plus the staff was friendly and helpful. However, the room I stayed in had some internet issues, which was frustrating, and the dining options, while plentiful, weren't too special. Overall, it’s decent value for money, especially considering the amenities.

Rooms

7.0

The room I stayed in was clean and comfortable, but I couldn't use the internet properly, which was a downside.

Service

6.0

While the staff seemed to be friendly and had time to care for guests, one incident with a rude interaction was unfortunate.

Location

9.0

The hotel's location is really convenient, with plenty of local restaurants and street food just a short walk away.

Dining

7.0

Dining was quite massive with a variety to choose from, but honestly, it wasn’t anything special. The breakfast options started early, which was good.

Facilities

7.0

The facilities were decent, and the amenities added value, but there’s definitely room for improvement.

Daniel

United States, May 2024

7.8/10

I had a pretty good stay at the hotel overall. The location is fantastic with easy access to local eateries and a strategic position for exploring Padang. The rooms were clean and spacious, but the bathroom cleanliness could use some improvement. The service was friendly, and they really helped us out by expediting our check-in, especially since we arrived at 1 am. However, the dining options could be better as the breakfast timings weren't ideal for early departures.

Rooms

7.0

The rooms were clean and spacious, but the bathrooms needed a bit more attention to cleanliness. I faced some issues with the air conditioning control and a defective hair-dryer, which wasn't great.

Service

9.0

The service was quite good. The staff expedited our check-in at 1 am, which I really appreciated after a long journey. They also allowed us to store our heavy luggage safely on the ground floor.

Location

10.0

The hotel is centrally located, which made it super convenient for me to walk to nearby cafes for snacks and local restaurants. It's a great spot for exploring the nightlife in Padang.

Dining

6.0

Breakfast starts at 7:00 am, which isn't ideal if you have an early flight. The food was okay, with a decent selection of local dishes, but nothing particularly special.

Facilities

7.0

The general facilities were decent, but nothing stood out as exceptional. They could improve on the maintenance of some amenities.

Edmund

United States, March 2024

6.8/10

The hotel is situated in a convenient area with easy access to local food spots, which was a huge plus for me. The rooms were spacious, but they lacked the elegant touch that you might expect from such a reputed hotel. The staff was friendly and helpful, although some services fell short, resulting in some minor frustrations. Overall, it represents decent value for money, especially given its location.

Rooms

7.0

The rooms were spacious, equipped with cable TV and nice bathrooms, including toiletries like toothbrushes. However, they felt disappointingly functional instead of luxurious.

Service

5.0

The service was a mixed bag; while some staff were extremely helpful, others lacked professionalism. I found myself overcharged for not having hot water, which was frustrating.

Location

9.0

The location was fantastic, with a short walk to local restaurants and shops. This made exploring the area easy and enjoyable.

Dining

7.0

The dining options were quite good, with an impressive array of local delicacies and some western dishes, though the western spread could use improvement.

Facilities

6.0

The facilities were adequate, but nothing stood out as exceptional. They could certainly benefit from some updates.

Great location

Functional rooms